Educator: Report Student in Crisis

Student in Crisis Protocol

Fullmind Educators are expected to use their professional judgment to determine if a student is in crisis, and enact this protocol if a student is expressing serious and foreseeable harm to self and/or others. Otherwise, please submit a Student Incident Report if the student is only exhibiting disruptive, avoidant, or inappropriate behavior.

These emergencies may include but are not limited to: suicidality, life-threatening allergies (or otherwise medically fragile), physical abuse, sexual abuse, neglect, dating violence, bullying, sexual harassment, gun violence (or violence of any kind).

All comments about doing harm to self or others should be taken seriously with the protocol followed.

Emergencies occurring in Virtual Staffing classes should follow the district-specific procedures. 

1. KEEP CALM AND KEEP THE STUDENT IN SIGHT

Use active listening and empathy to assess the severity and ensure student safety.

• Ask open-ended questions to gather more information about the crisis.
• Evaluate the level of risk involved.
• Work with the student to get an adult.

2. CONTACT FULLMIND IMMEDIATELY USING STUDENT IN CRISIS BUTTON

Educators must contact Fullmind immediately:

1. Navigate back to the Dashboard page in your LMS account
2. Locate the current session you are in on the Dashboard
3. Click into the session>Manage Class
4. Scroll down to the table view of the session attendees
5. Locate the Student name in the table
6. To the right of the student name, click on "Report Student in Crisis"
7. You will be prompted to enter a brief description of the situation
8. Once you submit, this information will go to the Fullmind team who will promptly reach out to support you with the next steps

A Fullmind team member will work with the educator until the incident is stabilized, and the student is in the physical care of a parent/guardian or school personnel.

3. COMPLETE A STUDENT INCIDENT REPORT

Following the incident (and the student is safe), educators must submit a formal Session Incident.

For support in communicating with a student during a crisis, click here.

Mandated Reporting Guidelines

As an independent contractor working with Fullmind, it is important to be aware of the mandated reporting requirements as a certified educator in your state that prioritizes the safety and well-being of students. Fullmind has outlined guidelines to support educators.