How to Activate Two-Factor Authentication
To improve your Fullmind LMS account's security, we've now introduced two-factor authentication (2FA). Use the following instructions to activate 2FA for your account.
- Log in to your account at https://lms.fullmindlearning.com and access your profile by clicking your name at the top right, or click the following link: https://lms.fullmindlearning.com/profile.
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Scroll down the page and click two-factor authentication setup button on the right side.
- Install any of the following authentication apps, then scan the QR code within the popup to link it to your account. If scanning doesn't work, you can manually enter the secret key instead.
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Complete setting up the new authentication app on your device. Once the authentication app has accepted the QR code or the secret key, it will generate new codes about every 30 seconds. Copy the 6-digit verification code from the authentication app into the popup.
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Once you've enabled 2FA, the final popup will show you a list of recovery codes - don't skip this screen! Copy these codes and save them in a secure place, you can use these to recover your account if you're unable to log in using your 6-digit authenticator codes.
Your 2FA setup should now be complete! Now each time you log in it will ask you to enter your 6-digit verification code from your authenticator app. Simply open the app, and it should display the code to enter.
Click the Recovery code button and use those codes you saved earlier to recover your account if the verification codes aren't working!
If you have any questions or need any support with this process, you can reach us by clicking the chat button at the bottom right of this page, or email us at customersupport@fullmindlearning.com!