Course Overview Page

The Course Overview page is your central hub for managing an instructional services course in the Fullmind LMS. From here you can review course details, track student progress, manage attendance, and take action on important items — all in one place. This article walks you through each section so you can navigate with confidence.

Accessing the Course Overview Page

To navigate to the Course Overview page:

Log in at lms.fullmindlearning.com using your educator credentials.
From the left navigation, click Courses.
Locate the relevant course and click its Course ID.
You will land on the Overview tab by default.

Course Stats

The Course Stats bar at the top of the Overview gives you a quick snapshot of course health. There are four key metrics:

Sessions Completed	Shows how many sessions have been held out of the total scheduled. Example: 5 of 14 total.
Student Attendance	The percentage of sessions the student has attended. Low attendance may trigger action items or require follow-up with the TOR.
Exit Ticket Completion	The percentage of exit tickets that have been published and completed. Aim for 100% by completing an exit ticket each session.
Avg Exit Ticket Score	The student's average score across all scored exit tickets. This gives a quick indicator of student mastery.

Course Information

The Course Information section on the Overview tab contains the key details about how the course is configured.

You will find:

Current Educator – Your name as the assigned educator for this course.
School – The school associated with this course.
District – The district associated with this course.
Schedule – The days and times sessions are scheduled.
First Session / Last Session – The date range for the course.
Additional Schedule Notes – Any relevant additional information provided by school
Documents – Files uploaded to support instruction. Click any file to open or download it.
General Notes – Any other relevant details added by the school, operations, or academics team.

📌 Note

If you have questions regarding information in the Course Information section, contact hybridstaffing@fullmindlearning.com for assistance.

Contacts

The Contacts section appears below Course Information and displays the school or district contacts supporting the Live Staffing program assigned.

Course Guidelines

The Course Guidelines section outlines the expectations you are responsible for throughout the Live Staffing assignment. Each guideline includes a brief description and links to additional resources as relevant.

Daily Survey	Guidance to complete a daily survey to report attendance, engagement, and any concerns. This keeps the school and Fullmind informed about how the course is going and helps flag issues early
Short Term-Absences	Guidance regarding reporting short term absences
Extended Leaves	Guidance regarding reporting planned extended leaves

Resources Panel

The Resources panel provides quick links to helpful reference materials and best practices. These resources are available at any time and include:

Building Rapport Resource
Instructional Best Practices
Recommended Tools for Engagement

These articles are maintained by the Fullmind Academics team and are updated regularly.

Need Help?

Two support contacts are available directly on the Course Overview page:

Live Staffing questions or scheduling leave	hybridstaffing@fullmindlearning.com
Invoice payment questions	tutorpay@fullmindlearning.com
Instructional support	academics@fullmindlearning.com

You can also access the full Fullmind Help Center at any time by visiting fullmind.zendesk.com.