Welcome to Fullmind!
You will experience a new way of learning with cutting-edge technology in our virtual classroom with Fullmind educators! Below is a list of step-by-step instructions for you to get acquainted with the Fullmind Learning Management System (LMS) and Fullmind Classroom powered by BigBlueButton.
If you require assistance logging into your account or launching a class session, please contact our team via e-mail at customersupport@fullmindlearning.com or you can submit a live chat request at https://fullmind.zendesk.com/hc/en-us.
Fullmind LMS Resources
- How Do I Log into Fullmind?
- How Do I Attend My Classes?
- How Do I Enable Microphone and Camera in the Classroom?
- How Do I Navigate and Use Features of the Fullmind Classroom?
- How Do I Share My Screen?
- How Do I View My Upcoming Class Sessions?
- How Do I Use the Fullmind Messaging System?
- How Do I Cancel or Reschedule My Sessions?
- How Do I View a Past Class Recording & Mini Lesson?
- How Do I Upload Files to My Drive?
- How Do I Complete an Exit Ticket?
- How Do I Troubleshoot Technical Issues?
- How Do I Reset My Password?
Virtual Suspension Rooms (VSR)
For students using Fullmind in a Virtual Suspension Room please visit the article titled Student: Virtual Suspension.
Student and Family FAQ
Please review our Student and Family Policies and Protocols to find a contact list of Fullmind Support teams to attend to any specific inquiries. Otherwise, you may contact us at https://fullmind.zendesk.com/hc/en-us/requests/new.
Q: What is the best way for families to follow up with Educators on questions regarding student curriculum or progress?
A: Parents can communicate with Educators through their child’s Fullmind account.
- Review the Email and Correspondence video for directions on how to use this feature on the platform.
Q: How can students submit homework or assignments to their Educators after class?
A: Fullmind’s LMS has a built in messenger system which allows students to email completed assignments to Educators.
- Review the Email and Correspondence video for directions on how to use this feature on the platform.
Q: If I have questions or concerns about my child’s instruction with Fullmind, who should I contact?
A: For questions regarding the number of assigned hours, courses assigned, or extensions, please reach out to your local school district. Cancellations and reschedules, educator questions, curriculum concerns, or technology support should be addressed with the team at Fullmind.
- The Fullmind Email & Phone Tree Extensions, as well as more specifics on communication, can be found in the Student and Family Policies and Protocols.
Q: How can families best support students working with Fullmind?
A: Attendance is vital to student success at any institution. Ensuring students participate in sessions while having a quiet, academic environment is the best way to encourage student success. Facilitating frequent check-ins show that you are taking an interest in their progress and will help to oversee assignment completion.
Q: How do my student’s Educators identify what to teach my student?
A: Fullmind Educators will reach out to your student’s classroom teacher to ask for their course outline, work to be completed, and necessary assessments. Our Educator will cover all material provided and use the resources to plan for instruction that will align with classroom pacing to ensure the student will be at the same place as their peers when they re-enter the classroom.
- If a Fullmind Educator is unable to receive materials from the school district, they will design instruction that follows the state standards for the course and align with curriculum pacing.
Q: What type of data collection occurs with Fullmind to ensure my student is making progress towards their individual goals?
A: All assessments and graded assignments provided by a student classroom teacher will be reported to the school district once completed. Pre- and post-assessments may be provided through Scantron or APEX Learning to provide Fullmind Educators with a targeted list of skills to be covered during instruction for individualized lesson planning and evaluate overall student progress.
Q: How does Fullmind receive and distribute IEP/504 information to my student’s Educators?
A: Fullmind receives all student special education information from the student’s school district when they are enrolled. Fullmind’s Special Education Coordinator oversees the sharing of all confidential documents with the student’s Educators who sign a 408 confidentiality agreement. If you have any concerns regarding the sharing of special education documents, please reach out to your school district for further clarification.